Introduction

Valerie Golding Life-Skills Charity is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, sign up for programmes, make donations, or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

Valerie Golding Life-Skills Charity
London, United Kingdom
Email: info@vglifeskillscharity.co.uk

Information We Collect

We may collect and process the following information:

Personal Information

● Full name

● Email address

● Phone number

● Postal address

● Emergency contact information

● Date of birth (where relevant for programme participation)

Donation Information

When making donations, payment details are processed securely through third-party payment providers. We do not store your card details.

Website Usage Information

We may collect:

● IP address

● Browser type

● Device information

● Pages visited

● Website interaction data

This helps us improve our website and user experience.

How We Use Your Information

We use your information to:

● Deliver our programmes and services

● Respond to enquiries

● Process donations

● Send newsletters and updates

● Improve our website

● Ensure safeguarding and participant safety

● Meet legal and regulatory obligations

Marketing Communications

If you subscribe to our newsletter or updates, we may contact you regarding:

● Charity news

● Events

● Workshops

● Fundraising campaigns

● Programme opportunities

You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

● Trusted service providers

● Payment processors

● Legal or regulatory authorities when required by law

● Safeguarding agencies where necessary to protect individuals

All third parties are required to keep your information secure and confidential.

Data Storage & Security

We are committed to ensuring your information is secure.

We use appropriate technical and organisational measures to protect personal data from:

● unauthorised access

● loss

● misuse

● disclosure

However, no online transmission can be guaranteed to be completely secure.

Cookies

Our website may use cookies to:

● improve website functionality

● analyse website traffic

● enhance user experience

You can choose to disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

● Access your personal data

● Correct inaccurate information

● Request deletion of your information

● Withdraw consent

● Restrict or object to processing

● Lodge a complaint with the Information Commissioner’s Office (ICO)

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.

Children & Young People

Protecting young people’s privacy is extremely important to us. Where appropriate, parental or guardian consent may be required for programme participation or data collection involving minors.

Changes To This Policy

We may update this Privacy Policy occasionally. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Valerie Golding Life-Skills Charity
📧 info@vglifeskillscharity.co.uk